Plain Language Policy
Legal jargon ke bajaye, hamara privacy policy simple Urdu mein likha hai. Data kaise collect, store, aur use hota hai—sab samajhna aasaan hai.
LEGAL REFERENCE
Privacy Policy jo aapka account surakshit rakhta hai
db bet mein aapka personal information aur payment details sab se ziyada security ke saath rakhte hain. Hamari privacy policy batati hai ke aapka data kaise istamal hota...
Data encryptionAccount protectionPayment privacyLocal complianceYour control
Hamara privacy posture aur jurisdiction rules
Jab aap db bet par account khol rahe ho, aapko hum batate hain ke aapka naam, email, address aur JazzCash ya Easypaisa account details kaise store hote hain. Pakistan ke supported regions mein hamari privacy practices local law ke mutabiq hote hain. Aapke deposits aur withdrawals ke records encrypted rahte hain aur sirf authorized staff ko dikhai dete hain. Profile updates, game
history, aur payout logs sab secure servers mein rakhte hain. Aapka data kisi third party ko nahi batate bina aapki permission ke—sirf payment processors aur licensed authorities ko zarurat padne par share karte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
BHAROSA KE NISHANAY
Data protection ke standards jo hamne set kiye hain
Encryption Standard
Sab transactions aur personal records TLS 1.2+ encryption mein hote hain. Hamara servers secured data centers mein hain jahan firewall aur monitoring 24/7 chalta hai.
Payment Processor Vetting
JazzCash, Easypaisa, SadaPay aur Raast—sab locally recognized payment gateways hain. In ke saath hamara data sharing agreement clear aur limited hai.
Access Logs
Aapka account mein kaun, kab, aur kya dekha—sab track hota hai. Suspicious activity auto-flag hoti hai aur security team notify hota hai.
Data Retention Policy
Account band hone ke baad bhi hamari retention rules hai. Compliance aur disputes ke liye data limited time rakhte hain, phir securely delete karte hain.
Third-Party Audits
Hamara security posture independent security reviews ke through check hota hai. Privacy standards Pakistan ke supported regions ke rules follow karte hain.
User Rights Dashboard
Aap apne data ka export le sakte ho, corrections request kar sakte ho, ya account delete ka hukam de sakte ho. Sab requests 30 days mein process hote hain.
CLARITY VS COMPLEXITY
Hamara privacy approach aasaan aur transparent hai
One-Click Data Access
Aapka personal data export karne ke liye ek click kaafi hai. CSV ya PDF format mein sab info download kar sakte ho jab marzi.
Clear Payment Trail
JazzCash, Easypaisa, SadaPay aur Raast deposits aur withdrawals ki full history dashboard mein visible rahti hai. Koi mystery charge nahi, sab transparent.
No Hidden Sharing
Aapke profile data marketing teams ya advertisers ko nahi batate. Sirf operational needs ke liye aur legal compliance ke liye data share hota hai.
Account Deletion Rights
GDPR jaise global norms follow karte hue, aap apne account aur data completely delete kar sakte ho. Request de do, hamara team 30 days mein process karega.
Breach Notification
Agar koi security incident ho, aapko immediate notification milega. Hamara incident response team 24 ghante mein update dega ki kya hua aur kya karna hai.
Privacy by Design
Naye features develop karte waqt, data privacy pehle se socha jata hai. Aapka Easypaisa account number kisi dashboard mein full nahi dikhai deta, sirf masked format mein.
LAYIH-O-LABHAL
Privacy features jo daily visible hote hain aapke account mein
Masked Payment Details
JazzCash aur Easypaisa account numbers dashboard mein last 4 digits...
Activity Timeline
Aapke account mein login, deposit, withdrawal, game rounds—sab ka timestamp...
Session Manager
Active devices aur login sessions sab account settings mein visible...
Consent Manager
Emails, SMS notifications, aur promotional messages—sab ka consent aap control...
Data Export Button
One-click mein apne sab personal records, game history, aur transaction...
Privacy Status Indicator
Account page mein tum dekho ke aapka data security status...
Privacy aur data security ke baare mein aapke sawaal
JazzCash details encrypted form mein store hote hain. Full account number sirf secure payment gateway ke pass jata hai. Hamara servers mein sirf masked version hota hai. Withdrawals ke liye verification ke time aap apne credentials enter karte ho, jo immediately delete ho jata hai.
Hamara account aur Easypaisa account dono secure hain. Agar db bet ke servers se breach ho, aapko notify karenge 24 ghante mein. Aapka Easypaisa account alag security mein hai. Deposits aur withdrawals ka full audit trail hota hai. Fraud dispute ke liye aapko support mein contact karna chahiye—hamara team proof collect karega.
Game history aur transaction logs account active rehne tak stored rahti hain. Account permanent close karne ke baad, hamari legal aur compliance team 7 saal tak records rakhe rakhta hai. Aap jab marzi account mein apne past records export kar sakte ho—sab history CSV mein download hogi.
Nahi. Aapka personal information marketing, advertising, ya data brokers ko nahi bechte. Sirf operational purposes ke liye—payment processing, account verification, legal compliance—share karte hain. SadaPay ya Raast ke saath bhi sirf transaction-specific data share hota hai, aapka full profile nahi.
Account settings mein 'Delete Account' option hai. Request submit karo aur hamara team 30 days mein processing complete karega. Delete hone ke baad sab personal data remove hoga—sirf legal records compliance ke liye 7 saal rakh sakte hain, aur sab anonymized hota hai.
Nahi. Aapka account data sirf aapko password dene ke baad visible hai. Hamara support team bhi encrypted logs mein sirf security issues check karte hain. Wife, friend, ya koi aur tum se permission maangega agar logs dekna chahte hain. Device mein logout karke, aapka session end hota hai—phir koi nahi dekh sakta.
Major changes mein aapko email notification milega. Minor updates automatically apply hote hain. Policy history aur puraane versions hamari website pe available rahte hain. Aap jab marzi compare kar sakte ho. Agar new terms se agree nahi ho, aap account delete kar sakte ho bina koi penalty.